.support-sidebar{position:fixed;right:22px;bottom:32px;z-index:220;display:flex;flex-direction:column;gap:16px}.support-float{background:#fff;color:#ed8b00;border:1px solid #f0ece5;box-shadow:0 4px 16px #00000017;width:58px;height:58px;border-radius:50%;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:1px;cursor:pointer;text-decoration:none}.support-float svg{width:23px;height:23px}.support-float span{font-size:10px;line-height:1.1;font-weight:600}.support-float:hover,.support-float:focus-visible{background:#fff5e4;outline:2px solid #ffb94d;outline-offset:2px}.support-drawer{position:fixed;z-index:260;right:94px;bottom:30px;width:390px;max-height:calc(100dvh - 120px);display:flex;flex-direction:column;border-radius:16px;background:#fff;box-shadow:0 16px 65px #16223530;border:1px solid #e5e7eb;overflow:hidden;color:#252d37;font-size:14px}.support-drawer[hidden],.support-drawer [hidden],.support-page [hidden]{display:none!important}.support-drawer-head{background:#ff9800;color:#fff;padding:15px 20px;display:flex;align-items:center;justify-content:space-between}.support-drawer-head strong{font-size:17px}.support-close{border:0;background:transparent;color:inherit;font-size:28px;line-height:24px;cursor:pointer;padding:0 4px}.support-tabs{display:flex;border-bottom:1px solid #eee;padding:0 20px;gap:24px}.support-tabs button{padding:13px 0;border:0;border-bottom:2px solid transparent;background:none;color:#647084;cursor:pointer;font:inherit}.support-tabs button.active{border-color:#ff9800;color:#a95900;font-weight:700}.support-drawer-content{overflow:auto;overscroll-behavior:contain;padding:18px 20px}.support-note{font-size:12px;line-height:1.8;color:#6d7583;margin:0 0 16px}.support-qrs{display:grid;grid-template-columns:1fr 1fr;gap:16px}.support-qr{margin:0;text-align:center;min-width:0}.support-qr img{width:100%;max-width:160px;height:auto;object-fit:contain;border:1px solid #eef0f4;border-radius:6px;padding:5px;box-sizing:border-box}.support-qr figcaption{font-size:13px;margin:7px 0 13px}.support-phone,.support-full-page{display:block;padding:12px;text-align:center;border:1px solid #f0e6d5;border-radius:8px;color:#9a5900;font-weight:600;margin:9px 0;text-decoration:none}.support-full-page{border-color:#e5e7eb;color:#4d5665;font-size:13px}.support-agent-list{display:grid;gap:10px}.support-agent{padding:13px;border:1px solid #eee;border-radius:8px;margin-bottom:8px}.support-agent p{font-size:12px;color:#647084}.support-agent .support-qr{max-width:150px;margin:10px auto}.support-primary,.support-secondary{display:inline-block;padding:10px 17px;border-radius:7px;cursor:pointer;font:inherit;font-size:13px;text-decoration:none;line-height:1.5}.support-primary{background:#ff9800;color:#fff;border:1px solid #ff9800}.support-secondary{background:#fff;color:#586375;border:1px solid #dce0e7}.support-primary:disabled{opacity:.6;cursor:wait}.support-form label{display:block;font-size:12px;color:#626d7e}.support-form input,.support-form textarea{display:block;width:100%;box-sizing:border-box;border:1px solid #dce0e7;border-radius:7px;margin:5px 0 12px;padding:10px;background:#fff;color:#242d3a;font:inherit;font-size:14px;resize:vertical}.support-form input:focus,.support-form textarea:focus{outline:2px solid #ffcf86;outline-offset:1px}.support-details{display:grid;grid-template-columns:1fr 1fr;gap:12px}.support-actions{display:flex;gap:8px;flex-wrap:wrap}.support-feedback{font-size:12px;line-height:1.7;color:#946000;min-height:20px;margin:10px 0 0}.support-messages{max-height:280px;overflow:auto;overscroll-behavior:contain}.support-message{background:#f4f6f9;border-radius:9px;padding:12px;margin:0 22px 13px 0;overflow-wrap:anywhere}.support-message.from-visitor{background:#fff5e5;margin:0 0 13px 22px}.support-message-meta{font-size:11px;color:#667488;line-height:1.6}.support-message p{white-space:pre-wrap;line-height:1.75;font-size:14px;margin:8px 0 0}.support-empty{padding:12px 0;color:#8590a1;font-size:13px}.support-page{padding:65px 24px 90px;background:#f6f7f9;min-height:70vh}.support-page-heading{max-width:1100px;margin:0 auto 32px}.support-page-heading span{color:#cc7500;font-size:13px;letter-spacing:2px}.support-page-heading h1{font-size:32px;margin:12px 0}.support-page-heading p{color:#647084;line-height:1.8}.support-page-grid{max-width:1100px;margin:0 auto;display:grid;grid-template-columns:minmax(0,1.65fr) minmax(0,1fr);gap:28px;align-items:start}.support-page-card{background:#fff;border:1px solid #e7eaf0;border-radius:14px;padding:28px;min-width:0}.support-page-card h2{font-size:19px;margin:0 0 20px}.support-page .support-messages{max-height:440px}.support-page .support-form textarea{min-height:100px}body.track-verification-expanded .support-sidebar,body.track-verification-expanded .support-drawer{visibility:hidden;pointer-events:none}@media(max-width:700px){.support-sidebar{right:10px;bottom:20px;gap:10px}.support-float{width:48px;height:48px}.support-float svg{width:21px;height:21px}.support-drawer{right:12px;left:12px;bottom:12px;width:auto;max-height:calc(100dvh - 85px)}.support-page{padding:35px 16px 85px}.support-page-grid{grid-template-columns:minmax(0,1fr)}.support-page-card{padding:20px}.support-page-heading h1{font-size:28px}.support-details{grid-template-columns:1fr;gap:0}}